The Compass Series

Refund Policy

30-day money-back guarantee

We want The Caregiver’s Compass to be the steadiest thing that happens to your family this season. If it isn’t — if you read Part One and don’t feel more oriented than you did before — email us within 30 days of purchase and we’ll refund your order in full.

• How: reply to your delivery email (or write to hello@caregiverscompassguide.com) with your order number and the word “refund.” No forms, no phone calls, no convincing required. One sentence about why is appreciated — it helps us improve — but it’s optional.
• Timing: refunds are issued to your original payment method within 5–10 business days of our confirmation.
• Scope: applies to all digital products in the order, including add-ons like The Paperwork Reset.
• After 30 days: because these are instantly delivered digital files, we can’t offer refunds beyond the 30-day window.

Since the products are digital, there’s nothing to return — the files are yours to keep either way. We simply ask that refunded materials not be shared or redistributed.

Questions about an order (missing email, broken download link, wrong file)? Contact hello@caregiverscompassguide.com — delivery problems get fixed same-day and don’t count against anyone’s patience.